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Family owned since 2007.
Family owned since 2007.

Price Match

At The Sydney Art Store, we are committed to providing you with the best prices on all your favorite art supplies. We understand that finding the right materials at affordable prices is essential for artists of all levels. That's why we offer a Price Match Guarantee to ensure you always get the best deal.

Our dedicated team works tirelessly to monitor and compare prices from a number of Australian online retailers. We do this on a weekly basis to ensure that our prices are competitive and reflect the current market value. By constantly checking our competitors' prices, we can guarantee that you won't find a better deal elsewhere.

If you come across a lower price for a product we already stock at another Australian online retailer, simply let us know. We will gladly match that price, ensuring that you get the same high-quality product at the best possible price. In most cases, we can even match competitors' promotions, allowing you to take advantage of additional discounts and offers.

Here's how our Price Match Guarantee works:

  1. Find the product you want to purchase on our website.
  2. Take note of the price and any relevant promotions.
  3. Visit the website of the Australian online retailer offering a lower price.
  4. Ensure that the product is identical in brand, model, size, and condition.
  5. Contact our customer service team via phone or email with the details.
  6. Our team will verify the price match request and confirm the eligibility.
  7. If approved, we will adjust the price of the product to match the competitor's price.
  8. You can then proceed with your purchase at the matched price.

Please note that our Price Match Guarantee applies to products we already stock and is subject to certain conditions:

  • The competitor's price must be publicly advertised and verifiable.
  • Not on Clearance
  • Must not exceed 25%
  • Not at an auction site etc Ebay or Amazon.
  • The product must be in stock and available for immediate purchase from the competitor.
  • The price match request must be made before or at the time of purchase.
  • Price matching cannot be combined with any other discounts, promotions, or coupon codes.
  • We reserve the right to refuse a price match request if it does not meet the above conditions.

At The Sydney Art Store, we are committed to providing you with the best prices and exceptional customer service. If you have any questions about our Price Match Guarantee or need assistance with a price match request, please don't hesitate to contact our friendly customer service team. We are here to help you get the art supplies you need at the best possible price.

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